Showing posts with label dti permit. Show all posts
Showing posts with label dti permit. Show all posts

Thursday, August 18, 2011

Individuals, Bloggers, Businesses need a DTI Sales Promotion Permit even if there is no purchase required

Last July 28, the DigitalFilipino Club and IMMAP discussion / briefing on online promotion with the Department of Trade and Industry gave a better understanding on the intent of the DTI Sales Promotion permit process that makes it a requirement even if there is no purchase required. The bottom-line is to protect the consumer joining these online promotions. Lessons learned from the said briefing: DTI DAO 10-02 series of 2010: Addenda to DAO 2 series of 1993 or the Rules and Regulations Implementing Rep... 1. Are bloggers, individuals, businesses required to get a DTI Sales Promotion permit even if there is no purchase required?


The answer is YES, individuals, bloggers, and businesses do need a DTI Sales Promotion Permit whenever they run an online or offline sales promotion even if there is no purchase required as you are targeting consumers to participate. This is in compliance with the Consumer Act of the Philippines whose application to E-Commerce transactions is explained. (Note that the running of an online promotion, the activities that take place in it, whether commercial in nature or not, is an e-commerce transaction. The E-Commerce Law recognizes e-commerce as activities that can be commercial or non-commercial in nature.) Here are some of the provision under the Consumer Act of the Philippines:
"Consumer" means a natural person who is a purchaser, lessee, recipient or prospective purchaser, lessor or recipient of consumer products, services or credit. 
"Sales Promotion" means techniques intended for broad consumer participation which contain promises of gain such as prizes, in cash or in kind, as reward for the purchase of a product, security, service or winning in contest, game, tournament and other similar competitions which involve determination of winner/s and which utilize mass media or other widespread media of information. It also means techniques purely intended to increase the sales, patronage and/or goodwill of a product. 
Art. 116. Permit to Conduct Promotion. - No person shall conduct any sales campaigns, including beauty contest, national in character, sponsored and promoted by manufacturing enterprises without first securing a permit from the concerned department at least thirty (30) calendar days prior to the commencement thereof. Unless an objection or denial is received within fifteen (15) days from filing of the application, the same shall be deemed approved and the promotion campaign or activity may be conducted: Provided, That any sales promotion campaign using medical prescriptions or any part thereof or attachment thereto for raffles or a promise of reward shall not be allowed, nor a permit be issued thereof. 
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(Update - August 4, 2011) However, until November 4, 2011 the following limit applies for bloggers running online promotion (as agreed last August 4, 2011 during the DTI discussion with bloggers). 
  • For personal bloggers with self-purchased incentives or tokens for online promotions (discount, raffle, contest, games, premium, redemption), for as long as the annual value given out is less than 1 million pesos, no DTI Permit necessary.
  • For sponsored incentives or tokens for online promotions, for as as long as the annual value received and then in turn given out by the blogger is no more than two hundred thousand pesos (P200,000), no DTI Permit necessary.
  • Individuals and Bloggers are expected to be clear in their online promotion mechanics and clearly stated on their website or blog.
Exclusions: CURRENTLY DOUBLE-CHECKING THIS
  • If the blogger got specifically chosen by a brand or agency to carry out an online promotion and received payment for doing such, DTI Permit is necessary and the blogger shall be the one to apply.
  • If the blogger collects payment from participants as part of its sales promotion, DTI permit is necessary.
  • It doesn't cover worldwide contest.
  • The limits DTI stated is only good for the DTI Sales Promotion Permit. Requirements of other government agencies are not included herein.
Update (November 5, 2011)


As no regulations were successfully issued, current regulation still holds. All promotions, with or without purchase required, needs a DTI Sales Promotion Permit.


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2. Bloggers and individuals who wants to carry out an online promotion, under their personal name, needs to present a Mayor's Permit and all documents necessary when applying for a DTI Sales Promotion Permit as stated in the corresponding application form: DTI References:
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(Update - August 4, 2011) CURRENTLY DOUBLE-CHECKING THIS


However, until November 4, 2011, the Mayor's Permit requirement shall not be enforced to bloggers as a result of the DTI consultation session last August 4, 2011. Individuals can register as themselves should their personal and sponsored online promotions exceed the indicated limits.


Update (November 5, 2011)


As no regulations were successfully issued, current regulation still holds. All promotions, with or without purchase required, needs a DTI Sales Promotion Permit.



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 3. For businesses, it is tricky if one decides "not to register" a no-purchase-required promotion.
DTI or any government agency that covers your promotion, under the Consumer Act of the Philippines, can run after you if a consumer files a complaint about it citing that "you are running a promotion without the required DTI Sales Promotion Permit".

4. What is IMMAP's position on the DTI issue? 
The organization is proactive in finding a solution that will work to all parties concern. The association also recognizes the need to update existing laws. Finding a workaround in between is being explored that will recognize new forms of promotion while maintaing adherence with the Consumer Act of the Philippines.

5. I am a blogger based outside of Metro Manila. How do I learn more about the DTI Sales Promotion Permit Process?

I suggest checking first if there is a bloggers association in your community. E-mail and call your local DTI office to request for a meeting - to be given clear information on the DTI Sales Promotion Permit process.

6. How does a DTI Sales Promotion Permit protect not only the consumers and contest joiners, but the business or individual organizing a promotion as well?

 The Consumer Act, as implemented by the DTI and other government agencies, primarily protects the consumer. However, in the course of running the promotion, if you have an abusive joiner that will game the system and got caught, DTI can also make them liable. This I believe provides a sense of security rather than making this decision, as a promotion organizer, on your own.

7. What potential problems might occur from holding contests, promos and giveaways without a DTI permit? What are the benefits for securing a permit?

In addition to what I mention in #6, if you have sponsors or partners who signed a commitment supporting your promotion (and this is included when you submit your permit application), it binds them with you in ensuring that the promises are delivered as stated in your promotion. If they don't deliver or back-out, it makes them equally liable. (under the DTI Permit process) Without a DTI permit, if your sponsors / partners backs-out on you halfway in your promotion, that accountability rest on you who made that promotion especially if those who joined files a complaint with the DTI.

8. The Consumer Act of the Philippines is already old. How can it be used to cover online promotions?

The E-Commerce Law of the Philippines (Section 33c), from my understanding, empowered all existing laws to recognize its electronic counterpart. They also released a Department Administrative Order 10-02 Series of 2010 to cover no-purchase-required type of promotions.

9. A lot of personal attacks was said about you because of this. What can you say about it?

No harm done on issues-based discussion as that is certainly necessary. For the non-issues-based, I updated my blog post on the "politics of blogging" and added #11.

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(Update - August 4, 2011) Moving forward:


1. The DTI will be forming a Technical Working Group (TWG) headed by the Bureau of Trade Regulations and Consumer Protection to formulate DTI Sales Promotion Permit Guidelines that will define the process for online promotions. The guideline is aimed to be release on or before November 4, 2011. Got designated during the August 4, 2011 DTI consultation meeting to submit names of people who can be part of the Technical Working Group. 


Based on the discussion last August 4, the following groups were identified as initial TWG members:
I suggested the following groups to be invited, to send a representative, as part of the TWG.
The idea for the above is to represent the perspective of relevant stakeholders who are one way or another involved in online promotions, with or without purchase required, either as an organizer, service provider, or as a consumer. 


Note that TWG members provide inputs and insight in the drafting of policies representing the interest of their association or group and industry sector. It must be clear to all parties that the TWG-Chairman (DTI-BTRCP) shall have the final say on what it will adapt that will be fair to all parties concern while protecting the interest of the consumer as its highest priority as mandated in the Consumer Act of the Philippines. All parties in this process shall respect such.




Apart from the TWG, the DTI-BTRCP will hold 2 to 3 public hearings as well where the draft version will be open for comments. Associations participating, especially their designated representative, should allot time in reviewing the following existing policies:
Update - August 17, 2011
DTI Sales Promotion Guidelines: a proposed position on issues
View more presentations from Janette Toral


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Update (November 5, 2011)


As no regulations were successfully issued, currentl regulation still holds. All promotions, with or without purchase required, needs a DTI Sales Promotion Permit.


Monday, August 1, 2011

August 4: DTI Briefing on the Consumer Act, Promo Permit, with Bloggers

The Department of Trade and Industry is organizing a briefing with the blogging community on:
  1. The Consumer Act
  2. Promo Permit process
This will be on August 4, 2011, Wednesday, 10:30 am, at BOI Penthouse, Board of Investments Building, 385 Sen. Gil Puyat Avenue (corner Paseo De Roxas), Makati City.

(This was originally scheduled on August 5. Just got a heads-up that it is now moved to August 4.)

This is open to all interested bloggers. You can walk-in at the said briefing. However, it will help also if you can call 9765705 or 8971243 to register.

Fellow bloggers, kindly help spread the word.

This announcement also at the DTI Website. 

DTI DAO 10-02 series of 2010: Addenda to DAO 2 series of 1993 or the Rules and Regulations Implementing Rep...



Tuesday, July 26, 2011

Registry of Online Contest Managers

With the issues surrounding DTI Sales Promotion Permit for online campaigns and efforts made by some to create a blacklist of professional online contest joiners, it is good to know that a lot recognizes the responsibility of a contest organizer to ensure that the rules are tight enough and managed well so it won't be abused by aggressive participants.

Voluntary listing of Online Contest Managers and Contractors

I am thinking that perhaps an online registry can be created, initially on a voluntary-basis, where online contest managers, either in-house or outsourced, are listed. These are the actual people who can be doing the following at the minimum:
  1. Involved in crafting contest guidelines.
  2. Manage the day-to-day operations and monitoring of the contest to ensure it complies with the mechanics.
A person, in order to be of good standing, can be based on the following:
  1. Minimal complaints from contest joiners when a contest goes out of line or the contest manager violate the rules of its own contest. To be in a listing, it will require recommendation from x number of parties. To be removed from the listing, it will require x number of complaints which were found to be true after investigation.
  2. Respect for personal data of those who joined online contest. DTI-DAO 8 requires the protection of personal data in an information and communication system. The leakage of data, such as names and contact information of undesirable contest joiners, is a violation of this (Section 6 to 8). It also violates the Consumer Act of the Philippines. Leakage of data reflects poor enforcement of data privacy provision of the companies whose contest they have manage or of the entities they have worked or currently working for. It will be disappointing if these companies won't take any action for such. They can even be held accountable for violation of the E-Commerce Law (Section 32, 33 c & d).
Admittedly, there is no perfect online contest manager. Mistakes get committed and effort is taken to correct them or make sure the lessons get applied to future contest handled. However, I began thinking that somehow this specific segment needs to be looked at more cautiously especially when #2 just happened lately.


Tuesday, July 19, 2011

Do businesses, bloggers, individuals need a DTI permit to run an online contest even if there is no purchase required?

There has always been an assumption that if you run a contest or promotion, online or offline, getting a Department of Trade and Industry Sales Promotion Permit (DTI Permit) is not necessary if purchase of a product or service is not required.

However, Internet and Mobile Marketing Association of the Philippines (IMMAP) board member Michael Palacios recently had a meeting with the DTI (that got additional thoughts from IMMAP members) that implies such as necessary. The organization is currently reviewing the policy to arrive at a position or conclusion to further discuss the matter.

DTI DAO 10-02 series of 2010: Addenda to DAO 2 series of 1993 or the Rules and Regulations Implementing Rep...

Minutes of IMMAP's First Consultative Meeting with the DTI:
"1) Policy is not done with DTI; they implement the Consumer Act of the Philippines
2) The Consumer Act of the Philippines was last updated in 1992.
3) Cong Luis Villafuerte is currently redrafting the Consumer Act.
4) IMMAP offers to disseminate and communicate to our member companies.
5) DTI having difficulty implementing Consumer Act of the Philippines, with respect to group buying sites.
6) DTI cited dynamic pricing (like those of budget airlines) as problematic. Speed in general was a problem.
7) Facebook is a concern. There are problems using Facebook as promo platform.
8) The Consumer Act of the Philippines covers any raffling or contest activity, whether or not there is a sales requirement component.
9) Problem of creating multiple accounts for promos. No one should be able to influence the results of a promo, said DTI.
10) DTI does not allow "likes" as a determinant of a winner, because it can be influenced by artificial likes.
11) Hypothetical Example: A Brand does a "Tell Us Your Amazing Story Using Our Brand" testimonial campaign. Each testimonial is a raffle entry for an iPhone. At no point does it say "Buy Our Brand". DTI recommendation is to get covered by a DTI Permit.
12) DTI covers any raffling activity in the Philippines, including regional activities which happen to cover the Philippines. As long as someone in the Philippines is eligible, it would need a DTI Permit.
13) Back to Facebook, IMMAP asks: is DTI enforcing Facebook guidelines? DTI Response: we require accountability for a promo. Our job is to make sure that a consumer's rights are protected. 
14) DTI: show to us that the consumer is protected. "Show to us in layman's terms and convince that everything is protected. The database, the administrator, your provisions for data protection. Don't tell us that it's Facebook."
15) IMMAP was invited to form a working group with the DTI for training and consultation.
16) IMMAP will sponsor DTI personnel, into its Certified Digital Marketer Program.
17) Online coverage is understood to be a nationwide promo.
18) DTI only has 4 people looking at online promotions.
19) Only 5 group buying/daily deals websites currently secure DTI permits.
20) DTI needs to be sure that the promo operator owns the data.
21) DTI Violations: escalating penalties to client."
This is what Michael Palacios has posted in the IMMAP Group to summarize his observation:
Hi everyone, I know that everyone has questions about whether or not we should get a DTI Permit for our online promos. Well, IMMAP sat down with the DTI and the answer IMHO is pretty much "yes". Here's why: 
The DTI is an enforcement office, and it enforces the Consumer Act of the Philippines, last updated in 1992. I am reposting below the most salient points of this Act:
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"Sales Promotion" means techniques intended for broad consumer participation which contain promises of gain such as prizes, in cash or in kind, as reward for the purchase of a product, security, service or winning in contest, game, tournament and other similar competitions which involve determination of winner/s and which utilize mass media or other widespread media of information. It also means techniques purely intended to increase the sales, patronage and/or goodwill of a product.

Art. 116. Permit to Conduct Promotion. - No person shall conduct any sales campaigns, including beauty contest, national in character, sponsored and promoted by manufacturing enterprises without first securing a permit from the concerned department at least thirty (30) calendar days prior to the commencement thereof. Unless an objection or denial is received within fifteen (15) days from filing of the application, the same shall be deemed approved and the promotion campaign or activity may be conducted: Provided, That any sales promotion campaign using medical prescriptions or any part thereof or attachment thereto for raffles or a promise of reward shall not be allowed, nor a permit be issued thereof.

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I'm no lawyer, but it seems like the definition of Sales Promotion is pretty encompassing, including techniques that promote patronage or goodwill (branding activities).
Of course, we should get a lawyer to make a definitive conclusion, but this is something we can all show our clients.
The DTI has released several guidelines to further clarify the implementation of the Consumer Act of the Philippines. They also released one covering online transactions.
How about bloggers?
My concern though is when bloggers start organizing contest and promotions of their own that intends to promote goodwill (brand building) for their blogs. Do we need to get a DTI Permit too?

One idea suggested by a fellow blogger is for an association to cover us and negotiate with the government to carry out its own permit system. My only challenge with this idea is that it can be questioned if the association or group is new.

Although, I think the easiest way to go about this is for a minimum standard has to be set, for online contest organized by individuals, that would necessitate a DTI permit.

(Update: 7/26/ 2011 Another factor that has to be looked upon is do we get included in an registry of online contest managers or organizers that can also track performance and any complaints received. This includes how personal data of those who join individual-organized contest is handled and not abused.)

Update:
1. RJ David of Sulit.com.ph gave interesting inputs on this topic and he said.
"We run numerous contests in Sulit.com.ph and as of now we use the following questions to guide us if we need a DTI permit or not:
1.) Do participants need to pay something to join? If yes, a DTI permit is required.
2.) Do we need to advertise through TV, print, radio and other forms of mass media outside our current online properties? If yes, a DTI permit is required."
Group buying sites

RJ David also asked the DTI about Group Buying Sites as they are also sales promotions in nature.

DTI Dialogue

If there is anything sure at the moment, the DTI has no clear guidelines on this. But to protect the consumer, especially when you get to read complaints and horror stories, perhaps it is time.

Currently coordinating with DTI on this to seek further clarification.

DTI References:


Industry Guidelines: